Tidal playlist suddenly not fully syncing to Roon

Roon Core Machine

Mac Air M2, 16 GB RAM

Networking Gear & Setup Details

No idea what router I have, I’m on WiFi, 150mb up/down

Connected Audio Devices

No connected audio devices

Number of Tracks in Library

Playlist is 5449 tracks

Description of Issue

Tidal playlist is 5449 tracks. However, I suddenly only have access to 249 tracks on Roon. No idea what happened or changed, but I’ve tried logging out and in, restarting Roon, etc.

Hey @Pretty_Flacko,

Ben here with the support team, I took a look at your account recently and saw that all 5K+ tracks had synced with your account. Can you confirm you’re seeing all your tracks?

If not, please share a timestamp of when this issue occurred and we can enable diagnostics on your account :+1:

Thanks!