Hey @pwhinson,
Apologies for the previous post being closed. There was an TIDAL service outage that affected everyone which has been resolved, but it sounds like you’re experiencing something else.
So we can better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.
Since this behavior has started have you tried rebooting your Core machine?
If a reboot doesn’t help, please try the following:
- Shutdown your Roon Core
- Find and open your Roon database
- Navigate to
/Library/Roon/Cache - Move the contents of the
/Cachefolder elsewhere, like your desktop - Try restarting Roon and syncing Tidal
Thanks,
Dylan