Tidal syncing issues (even after leveraging community knowledge)

To begin, long-time user and huge fan of Roon, which saved my music life after disastrous outings with other platforms.

For some reason, Tidal is not fully syncing inside Roon – i.e., I have 528 albums favorited in Tidal, and only 105 of these albums have appeared after a full day of syncing in non-sleep mode. After reading the Roon community board, I removed the full “Roon” folder from the Finder library entirely, then reset my MacBook Pro back to factory settings, then installed and launched a fresh copy of Roon, but no joy. After a full day, the Tidal section of services still says, “Syncing library now,” which can’t be true, since only a fraction of my Tidal favorites appears in Roon. Any ideas?

Details:
Late 2018 15" MBP (32GB RAM, 2.9 GHz Intel Core i9) running latest version of MacOS Mojave (10.14.2)
Roon version 1.5, build 363, 64.bit
Tidal version, 2.3.0.530 (W: 3.6.3–3) (NP: 2.6.1.108). I have a “master” subscription.

Thanks for any input/suggestions.

A post was merged into an existing topic: Tidal Sync tonight