Tidal Takes Forever to Play in Roon

Support
#1

Core Machine (Operating system/System info/Roon build number)

IMac OS BIG SUR 11.1

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

WiFi Spectrum

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

USB connected to an external DAC

Description Of Issue

When accessing Tidal through roon, it takes minutes, up to 10 or 15 for a track to play. Qobuz seems to work fine. But when I use the Tidal application I have no issue playing music.

#2

It’s 10-15+ seconds, not minutes, for me, but same issue.

You can see the troubleshooting I’ve done, but nothing has fixed/changed this problem for me, FWIW: Tidal very slow, Qobuz very fast

#4

Hello @Joe_Thornton, and thanks for your report! Does this issue still occur if you connect your core via Ethernet as recommended in our networking best practices?

#5

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