TIDAL Tracks Crackling / Popping

Hey @Neil_Carson – Thanks for the detailed report, and apologies for the delayed response here! Your post was in the “Uncategorized” section of Community so I moved it over to the “Support” category.

Based on your report it appears that you are experiencing the same behavior that we are investigating as seen below:

There are some details in that thread about updating FFMPEG. I definitely recommend giving that a try.

We also have a ticket open with our development team regarding this behavior. I can’t currently promise and specific timeframes for this solution, but I can say that the team is hard at work on this! I can promise that I’ll be sure to keep this thread up to date as new information becomes available.

Kind regards,
Dylan