Breaking this up into a few posts, since new users can’t post enough images or links to make my topic comprehensive.
Ok guys, let’s kill this one off. I see a bunch of similar complaints on the forums regarding TIDAL tracks crackling, though the symptoms seem to be all over the place. I love Roon, and something like this is really a killjoy.
I’ll try to provide as much specific data as possible, since I know there can be a number of factors in this sort of issue. Let me know if there are any other details which might help point to a solution.
I have reproduced the issue on two different systems now, and verified on numerous systems that it does not happen in native TIDAL.
The two systems are:
4x 1TB SSD Drives (shared with system #2)
Roon Server (QNAP TVS-471 NAS Running Roon) (shared with system #2)
There are other songs which exhibit this issue, all of them so far on TIDAL. For reference, my non-TIDAL songs are encoded FLAC. Here’s the file info for an example of what all my non-TIDAL music looks like, format-wise:
Hey @Neil_Carson – Thanks for the detailed report, and apologies for the delayed response here! Your post was in the “Uncategorized” section of Community so I moved it over to the “Support” category.
Based on your report it appears that you are experiencing the same behavior that we are investigating as seen below:
There are some details in that thread about updating FFMPEG. I definitely recommend giving that a try.
We also have a ticket open with our development team regarding this behavior. I can’t currently promise and specific timeframes for this solution, but I can say that the team is hard at work on this! I can promise that I’ll be sure to keep this thread up to date as new information becomes available.