Hey all – we are investigating this issue and making progress, but we’re still gathering information to confirm everyone’s symptoms are caused by the same underlying issue.
We would like to see logs for everyone experiencing this problem. Since everyone having this issue is on Linux, what would be great is if you see this issue, first click Retry in Roon.
If that fails, note when this issue occurs, then zip up the /logs folder in your /Roon Server directory.
Then, just drop a PM to @support with a dropbox link (or similar) to to the zipped log folder, along with a timestamp for when the issue occurred. If you don’t have access to dropbox, just let us know and we’ll give you a way to upload the file to our server.
Thanks all, and again sorry for the trouble here!