The 4TB drive is connected through #1 external USB-C port and is working fine.I tried two different drives on the internal connection; same issue. The problem is a defective cable connector. A JPEG is attached.
I don’t think the connector was ever properly attached to the cable. The unit arrived yesterday and hasn’t been able to find the internal drive from the start and finally came completely apart a few minutes ago after about the fifth attach/detach cycle.
It would be nice if I could get a replacement cable quickly. I don’t think it’s necessary to return the unit as the cable replacement is obviously quite simple.
Thank you.
