ASUS AX3000 dual band
Arris Surfboard SB6190
Mac mini hard wired to router and wifi to devices
Connected Audio Devices
KEF LS50 Wireless II
Sonos one sl
All wifi
Number of Tracks in Library
9285 tracks
Description of Issue
Too many failures not available from Tidal currently
I have cleared the Roon cache
Logged out and in to Tidal via Roon
Restarted modem and Router
Tidal connect works just fine to Kef speakers also works just fine from inside Tidal app via airplay to Sonos speakers
Problem began a couple of days ago when Roon informed me that I had been logged out of Tidal and needed to log back in
Running Roon 1.8
Thank you for taking a bit of time out of your day to let us know of the issue you’re experiencing. We’re very sorry about it and we’re hoping to help, albeit delayed… I apologize the reply is only reaching you today.
Thanks for trying all those steps already. Could you please try to change your Router’s DNS servers from the ISP provided ones to Cloudflare DNS, Quad9 or Google DNS?
I have solved my issue. It was caused by being logged into an old account that was no longer valid. After switching to the current account all is well.