Track favorite does not work (heart icon)

[beka]

Hi @Rene_Kissinger,

Thanks so much for reaching out to support. We’re sorry about the trouble and hope we can help.

If I understand correctly, when you try to add to library tracks from Qobuz and TIDAL (not your own local tracks) there are times when the action is not completed and the track doesn’t seem to be added to the library, which means you can’t favorite it. Does this happen across all your devices? Do you think you could share a screenshot?

While our technical team gets a chance to reply, it may be worth checking Dylan’s post explaining the expected behavior of making a track a favorite (via the heart icon):

Can't favorite (heart) Tidal tracks from queue immediately after adding them to the library

Hi @Matt_Armstrong, This is the expected behavior and is not a bug. To be clear, the version of that album that you’re playing is not the same to Roon as the version you added to your library. If you start playback from the version in your library, you’ll see that it works and you can favorite the track. If you navigate to the non-library version again and start playback, it won’t work even though you have a version in your library. We have more information about this concept here: https://k…

Thanks in advance for your patience