Tracks not identified?

Support
1

Content you’re reporting an issue with

image
image1349×516 88.7 KB

Have you made any edits to this content in Roon?

No

Is the album identified in Roon?

Unclear what it is trying to identify

Is this content from local files, TIDAL, or Qobuz?

It looks to be either Tidal or Qobuz.

Description of the issue

I sometimes get the screen above and it never recovers from this state. I have to restart my NUC to recover. There is no issue whatsoever with my internet connection.

2

This is not really a metadata issue, but a problem with the metadata improver - it’s telling you that it has paused.

As you have found, and as is suggested in the following article, restarting the NUC can clear it.

3

@miguelito this message occurs on schedule, especially when using multiple devices and changing the core. Then you need double logins as described above or you wait until the next logon on the same device.

4

I do switch back and forth authorizations from two homes.

5

@miguelito then the behavior is like mine and I’m happy about it, because it literally hides the modular way of use with the price of double registration.