Tracks skip unexpectedly when using Qobuz with Roon (ref#VAH4HM)

Hi @Paul_Flanagan,

Logs do show evidence that some of the dropouts are, unfortunately, a result of the upstream delivery issue affecting the Qobuz API’s content delivery network. Qobuz is working hard to resolve this issue. We have a tracking thread here:

In other cases, we see the Qobuz API returning unauthorized for some requested tracks. Usually, this occurs when a user has a Qobuz trial account, or is attempting to play hi-res content about their subscription tier. If you’ve already verified your Qobuz subscription, then I recommend forcing a sync in Roon Settings → Services → Qobuz to make sure your Roon library reflects any changes.

Do you only experience dropouts with one Zone, or does this occur regardless of the output selected?

We’ll watch for your reply. Thank you!