hi @support , this is a new setup on a qnap nas the issue is the spinning circle it wont scan past 5057 tracks all files are on the nas. I have tried removing and re adding the path as well as force rescan no change.
I’m guessing a moderator wanted your issue tracked in a new thread – we’ll make sure we get this resolved for you here 
What would be helpful to start are some logs – instructions are here. Thanks!
@support I have the logs ready but I don’t have drop box is there a way to upload the logs ?
Thank you
2 posts were merged into an existing topic: Roon is stuck importing music with “X” amount of files remaining