Trouble adding Jriver folders to Watched Folders

Hey @bellhead – sorry for the trouble here.

To be clear, we don’t require any specific way of organizing files on disk, and Roon will do its best with whatever you throw at it. You can have 10,0000 files in a single folder, or have every album perfectly tagged in it’s own folder. The quality of the metadata retrieved will of course vary, with one of the biggest factors being how accurately we can identify groups of files as albums.

Any guidelines we’ve published are more about how to get the best results from your initial import. Certain clues (like sensible tags for Album Artist and Disc #, or folders called Disc 1 or Disc 2) simply help the accuracy of our identification process.

Yes it should, so we just need to figure out why that’s not happening here. Can you give this article a read and see if it rings any bells.

If that doesn’t help, let me know the details of your setup and we’ll take a closer look.