I can change zones, browse music and select songs, but if i select my AVR (Anthem MRX540) which is connected to my LG TV, once music starts playing, the display goes blank. Music will continue to play but I can’t see anything on my TV. Once i stop music playback, the display returns to normal.
I had it working without issue a while back, but for some unknown reason, this problem has popped up.
Describe your network setup
Roon Rock on Intel NUC LG G1 65” Anthem MRX 540 receiver
Have you taken a firmware update on either the LG TV or the Anthem receiver in addition to the latest Roon update?
This sounds like a possible HDMI-CEC issue between the LG TV and the MRX540. With LG TVs, this feature is usually called “Simplink” or something similar.
Try disabling Simplink on the LG G1 - navigate to All Settings > General > Devices > HDMI Settings > Simplink (HDMI-CEC) and toggle it off. Restart the TV and the Anthem.
Let us know if this doesn’t help - we’ll pull diagnostics in the meantime.
have tried what you suggested but unfortunately it didn’t solve the issue.
When i have the simplink enabled (as I usually do), turning off the AppleTV also turns off the avr and lgtv, and I find this quite convenient.
When music plays on tv:remote, the screen goes completely blank (but the TV doesn’t turn off). when I press “back” to go back to song selection, the display returns to normal and I can see what I’m doing.
Have you tried a clean install of the TV:Remote extension? We’ll have additional next steps shortly, we’re reviewing additional diagnostics and logging.
Thanks for checking the other HDMI ports. Just to confirm, this same issue happens if you try to start playback outside the TV:Remote app, by playing to HDMI from your Roon app? Or does the issue only happen using the TV:Remote app?
I wonder if you are seeing the ROCK HDMI diagnostic output when this happen, do you have the scale ratio set to fit to screen? If you see the ROCK IP address and RoonServer status, then this is what you are seeing so that the audio can follow the video for ROCK output.
I have my Anthem AVR as an endpoint on Roon (via Chromecast streaming).
If i choose the Anthem as an endpoint on Roon and play music, music plays but nothing shows on the TV.
If i attempt to play music through the TV:Remote app, as it is now, I can see the music selection and browse albums on the TV, but the moment i press “Play”, the display goes completely blank. Previously, there would be some album art and the music playbar showing on the TV, but its gone missing now.
Didn’t you mention that you had it also connected via HDMI? If you manually try to play to the HDMI zone from within Roon, does the screen look the same? If this issue only affects the TV:Remote app, have you reached out to the developer to see if they can provide some insight?
Mr.Flibble
(Uncle Arnie fries them alive with his hex vision)
11
Initial Thought, it seems there may be switching occurring elsewhere in the system. The TV:Remote app does not have the capability to blank its display or change inputs.
To confirm:
Is the Apple TV connected to the Anthem MRX540, and are you playing to the streaming zone in the Anthem MRX540?
Does the issue still occur when the Apple TV is connected directly to the TV?
In the Anthem MRX540, what Video Input is selected when the Streaming audio input is active, is it selecting the video inout for the Apple TV?
ah sorry I forgot to reply after I tried what @noris suggested. unfortunately that option is greyed out and I can’t change it.
I also forgot that I have a philips hue sync box between my avr and TV. I’ll try to take that out of the equation and see if it makes a difference. Will report back after I get a chance to try it.
