Ubuntu 16.04.3 / RoonServer/Unhandled Exception error

Support
23

Hi Noris, sorry for the delay. Well, your suggestion puts me in a bit of a spot. The server that is running on is a general purpose server that has a lot of interfaces active, including a 2gig bonded port and a couple VPN tunnels. I could move it to a completely new server that is running ubuntu 18 and test it there. I guess that is probably what you would suggest? I wanted it on the server it is on because it is pretty fast hardware but I would really like to get this figured out. I realize you normally prefer a dedicated server for this purpose hence no issues with a lot of interfaces. I can try that in the next few days and let you know how it goes. Do I need to shut off the existing server to bring up the new one or can they both be active at the same time?

list of interfaces, FYI:
bond0
eno1
eno1:1
eno1:2
eno1:3
eno1:4
eno1:5
eno1:6
eno1:7
eno1:8
eno1:9
eno2
eno2:1
eno2:2
eno2:3
eno2:4
eno2:5
eno2:6
eno2:7
eno2:8
eno3
eno4
lo
tun0
tun1

24

Hi @Steven_Neighorn,

Last time I spoke to QA they indicated that this behavior was similar to another case with regards to the multiple network interfaces and getting this variable eliminated will be our best step forward here.

Yes, this suggestion would be a good diagnostics tool.

You can only have one active core per Roon subscription, so you can feel free to leave Roon installed on both but you will be presented with an ā€œunauthorizeā€ screen once you try to log in to the new core.

ā€“ Noris

25

Thank you again Noris. I shutdown the U16 server, and installed it on a Ubuntu 18 system. I did two things, due to the complexity of my network - I have an ā€œofficeā€ network and a ā€œmusic/storageā€ network. So this new system did have two interfaces. I thought, just guessing and hoping, that maybe the roon server was crashing due to the number of interfaces I had on the U16 box. So this new box just had
two, one for management/admin duties, and one for the NFS mounted storage device. Everything came up and I went ahead and added the NFS music library in. It crashed 3 times in 12 hours, with the exact same error as before. So what I have just now done is completely remove any extra interfaces, so there is just one now, and that interface has access to the NFS storage and I can get to it from the Roon application as well. So now we are at the place you wanted me to test: one interface only. I will let you know how it goes - it will either continue to crash or it will now run and I know the issue is what you and your team suspected: issues with servers having multiple interfaces. Thank you.

1 Like
26

Hi Noris, very sorry to report that the crashes continue. Same errors as before. I am getting 1-2 a day now.

Apr 15 12:38:09 qiclab04 start.sh[3194]: Unhandled exception NetworkError at Os/OsWrapper.cpp:91 in thread SsdpListenerM
Apr 15 12:38:09 qiclab04 start.sh[3194]: /opt/RoonServer/Appliance/libohNet.so(+0x14ae50) [0x7f8f9810de50]
Apr 15 12:38:09 qiclab04 start.sh[3194]: /opt/RoonServer/Appliance/libohNet.so(_ZN8OpenHome9ExceptionC2EPKcS2_j+0x25) [0x7f8f980b1b85]
Apr 15 12:38:09 qiclab04 start.sh[3194]: /opt/RoonServer/Appliance/libohNet.so(+0x14a01a) [0x7f8f9810d01a]
Apr 15 12:38:09 qiclab04 start.sh[3194]: /opt/RoonServer/Appliance/libohNet.so(+0x12d630) [0x7f8f980f0630]
Apr 15 12:38:09 qiclab04 start.sh[3194]: /opt/RoonServer/Appliance/libohNet.so(+0xbe8cf) [0x7f8f980818cf]
Apr 15 12:38:09 qiclab04 start.sh[3194]: /opt/RoonServer/Appliance/libohNet.so(+0xbf385) [0x7f8f98082385]
Apr 15 12:38:09 qiclab04 start.sh[3194]: /opt/RoonServer/Appliance/libohNet.so(+0xb29be) [0x7f8f980759be]
Apr 15 12:38:09 qiclab04 start.sh[3194]: /opt/RoonServer/Appliance/libohNet.so(+0xb36e1) [0x7f8f980766e1]
Apr 15 12:38:09 qiclab04 start.sh[3194]: /opt/RoonServer/Appliance/libohNet.so(+0x1414d9) [0x7f8f981044d9]
Apr 15 12:38:09 qiclab04 start.sh[3194]: /opt/RoonServer/Appliance/libohNet.so(+0x14a978) [0x7f8f9810d978]
Apr 15 12:38:09 qiclab04 start.sh[3194]: /lib/x86_64-linux-gnu/libpthread.so.0(+0x76db) [0x7f90e316a6db]
Apr 15 12:38:09 qiclab04 start.sh[3194]: /lib/x86_64-linux-gnu/libc.so.6(clone+0x3f) [0x7f90e2c7b88f]
Apr 15 12:38:09 qiclab04 start.sh[3194]: /proc/self/maps:
Apr 15 12:38:09 qiclab04 start.sh[3194]: 00400000-0096e000 r-xp 00000000 fd:00 54394973 /opt/RoonServer/RoonMono/bin/mono-sgen
Apr 15 12:38:09 qiclab04 start.sh[3194]: 00b6d000-00b71000 rw-p 0056d000 fd:00 54394973 /opt/RoonServer/RoonMono/bin/mono-sgen
Apr 15 12:38:09 qiclab04 start.sh[3194]: 00b71000-00bc8000 rw-p 00000000 00:00 0
Apr 15 12:38:09 qiclab04 start.sh[3194]: 01088000-01bb3000 rw-p 00000000 00:00 0 [heap]
Apr 15 12:38:09 qiclab04 start.sh[3194]: 4122a000-4123a000 rwxp 00000000 00:00 0
Apr 15 12:38:09 qiclab04 start.sh[3194]: 41879000-41f75000 rwxp 00000000 00:00 0

ā€¦

Apr 15 12:38:09 qiclab04 start.sh[3194]: 7f90e392b000-7f90e3b2a000 ā€”p 0019d000 fd:00 4194776 /lib/x86_64-linux-gnu/libm-2.27.so
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7f90e3b2a000-7f90e3b2b000 rā€“p 0019c000 fd:00 4194776 /lib/x86_64-linux-gnu/libm-2.27.so
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7f90e3b2b000-7f90e3b2c000 rw-p 0019d000 fd:00 4194776 /lib/x86_64-linux-gnu/libm-2.27.so
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7f90e3b2c000-7f90e3b53000 r-xp 00000000 fd:00 4194706 /lib/x86_64-linux-gnu/ld-2.27.so
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7f90e3b53000-7f90e3b56000 rw-p 00000000 00:00 0
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7f90e3b56000-7f90e3b73000 rā€“p 00000000 fd:00 54395187 /opt/RoonServer/Appliance/Base.dll
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7f90e3b73000-7f90e3be1000 rā€“p 00000000 fd:00 54395186 /opt/RoonServer/Appliance/RoonBase.dll
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7f90e3be1000-7f90e3c50000 rā€“p 00000000 fd:00 54395194 /opt/RoonServer/Appliance/Roon.Broker.Api.dll
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7f90e3c50000-7f90e3cd3000 rw-p 00000000 00:00 0
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7f90e3cd3000-7f90e3d31000 ā€”p 00000000 00:00 0
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7f90e3d31000-7f90e3d39000 rw-p 00000000 00:00 0
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7f90e3d39000-7f90e3d42000 rā€“p 00000000 fd:00 54395174 /opt/RoonServer/Appliance/Roon.Client.Models.dll
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7f90e3d42000-7f90e3d43000 rw-p 00000000 00:00 0
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7f90e3d43000-7f90e3d47000 rā€“p 00000000 fd:00 54395136 /opt/RoonServer/Appliance/RoonAppliance.exe
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7f90e3d47000-7f90e3d52000 rw-p 00000000 00:00 0
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7f90e3d52000-7f90e3d53000 rw-s 00000000 00:19 4 /dev/shm/mono.27410
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7f90e3d53000-7f90e3d54000 rā€“p 00027000 fd:00 4194706 /lib/x86_64-linux-gnu/ld-2.27.so
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7f90e3d54000-7f90e3d55000 rw-p 00028000 fd:00 4194706 /lib/x86_64-linux-gnu/ld-2.27.so
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7f90e3d55000-7f90e3d56000 rw-p 00000000 00:00 0
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7fff9ea6f000-7fff9ea90000 rw-p 00000000 00:00 0 [stack]
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7fff9eaaa000-7fff9eaad000 rā€“p 00000000 00:00 0 [vvar]
Apr 15 12:38:09 qiclab04 start.sh[3194]: 7fff9eaad000-7fff9eaaf000 r-xp 00000000 00:00 0 [vdso]
Apr 15 12:38:09 qiclab04 start.sh[3194]: ffffffffff600000-ffffffffff601000 r-xp 00000000 00:00 0 [vsyscall]
Apr 15 12:38:09 qiclab04 start.sh[3194]: Native stacktrace:
Apr 15 12:38:09 qiclab04 start.sh[3194]: #011/opt/RoonServer/RoonMono/bin/RoonAppliance() [0x5064e6]
Apr 15 12:38:09 qiclab04 start.sh[3194]: #011/opt/RoonServer/RoonMono/bin/RoonAppliance() [0x5ca974]
Apr 15 12:38:09 qiclab04 start.sh[3194]: #011/lib/x86_64-linux-gnu/libpthread.so.0(+0x12890) [0x7f90e3175890]
Apr 15 12:38:09 qiclab04 start.sh[3194]: #011/lib/x86_64-linux-gnu/libc.so.6(gsignal+0xc7) [0x7f90e2b98e97]
Apr 15 12:38:09 qiclab04 start.sh[3194]: #011/lib/x86_64-linux-gnu/libc.so.6(abort+0x141) [0x7f90e2b9a801]
Apr 15 12:38:09 qiclab04 start.sh[3194]: #011/opt/RoonServer/Appliance/libohNet.so(+0x14ae29) [0x7f8f9810de29]
Apr 15 12:38:09 qiclab04 start.sh[3194]: #011/opt/RoonServer/Appliance/libohNet.so(+0xeefc3) [0x7f8f980b1fc3]
Apr 15 12:38:09 qiclab04 start.sh[3194]: #011/opt/RoonServer/Appliance/libohNet.so(+0x1416c7) [0x7f8f981046c7]
Apr 15 12:38:09 qiclab04 start.sh[3194]: #011/opt/RoonServer/Appliance/libohNet.so(+0x14a978) [0x7f8f9810d978]
Apr 15 12:38:09 qiclab04 start.sh[3194]: #011/lib/x86_64-linux-gnu/libpthread.so.0(+0x76db) [0x7f90e316a6db]
Apr 15 12:38:09 qiclab04 start.sh[3194]: #011/lib/x86_64-linux-gnu/libc.so.6(clone+0x3f) [0x7f90e2c7b88f]
Apr 15 12:38:09 qiclab04 start.sh[3194]: =================================================================
Apr 15 12:38:09 qiclab04 start.sh[3194]: Got a SIGABRT while executing native code. This usually indicates
Apr 15 12:38:09 qiclab04 start.sh[3194]: a fatal error in the mono runtime or one of the native libraries
Apr 15 12:38:09 qiclab04 start.sh[3194]: used by your application.
Apr 15 12:38:09 qiclab04 start.sh[3194]: =================================================================
Apr 15 12:38:09 qiclab04 start.sh[3194]: Error
Apr 15 12:38:11 qiclab04 start.sh[3194]: Initializing
Apr 15 12:38:11 qiclab04 start.sh[3194]: Started
Apr 15 12:38:12 qiclab04 start.sh[3194]: Not responding
Apr 15 12:38:13 qiclab04 start.sh[3194]: aac_fixed decoder found, checking libavcodec versionā€¦
Apr 15 12:38:13 qiclab04 start.sh[3194]: has mp3float: 1, aac_fixed: 1
Apr 15 12:38:17 qiclab04 start.sh[3194]: Running

27

Hi @Steven_Neighorn,

Thank you for giving that a try and sorry to hear that the issue is still present. I can confirm the new Coreā€™s diagnostics have been received by our servers and I have forwarded them to QA alongside with the changes you made to the network interfaces. I will be sure to let you know once I hear back.

Thanks,
Noris

28

Hi @Steven_Neighorn,

I just spoke to the QA team regarding your case again. There are a few points which could use clarification:

  • You mentioned that you switched over to Ubuntu 18 and it is still crashing. Is this OS located on the same machine as Ubuntu 16 or are they physically two different machines?

  • What kind of the machine are you using? Can you let me know the model/manufacturer/specs?

  • Is this a VM, Docker or normal install?

  • Were there any changes to Ubuntu in the network stack?

  • Are you using any additional network-related software?

  • If you disconnect the network from one of the box thatā€™s crashing and operate Roon with just a local library and no network connection, do you still experience the crashes?

Thanks,
Noris

29

The Ubuntu 18 system is a brand new (to me) server. I had installed it as a testbed for U18 since I have not switched to it on any of my other servers yet. This is a completely new server (physically different than the U16 server I first used).

This is a Dell R720.
Architecture: x86_64
CPU op-mode(s): 32-bit, 64-bit
Byte Order: Little Endian
CPU(s): 40
On-line CPU(s) list: 0-39
Thread(s) per core: 2
Core(s) per socket: 10
Socket(s): 2
NUMA node(s): 2
Vendor ID: GenuineIntel
CPU family: 6
Model: 62
Model name: IntelĀ® XeonĀ® CPU E5-2690 v2 @ 3.00GHz
Stepping: 4
CPU MHz: 1662.568
CPU max MHz: 3600.0000
CPU min MHz: 1200.0000
BogoMIPS: 6000.02
Virtualization: VT-x
L1d cache: 32K
L1i cache: 32K
L2 cache: 256K
L3 cache: 25600K
NUMA node0 CPU(s): 0,2,4,6,8,10,12,14,16,18,20,22,24,26,28,30,32,34,36,38
NUMA node1 CPU(s): 1,3,5,7,9,11,13,15,17,19,21,23,25,27,29,31,33,35,37,39

[0:2:0:0] disk DELL PERC H710P 3.13 /dev/sda
[0:2:1:0] disk DELL PERC H710P 3.13 /dev/sdb
[0:2:2:0] disk DELL PERC H710P 3.13 /dev/sdc
[0:2:3:0] disk DELL PERC H710P 3.13 /dev/sdd
[0:2:4:0] disk DELL PERC H710P 3.13 /dev/sde
[0:2:5:0] disk DELL PERC H710P 3.13 /dev/sdf
[0:2:6:0] disk DELL PERC H710P 3.13 /dev/sdg
[5:0:0:0] cd/dvd PLDS DVD-ROM DS-8DBSH CD51 /dev/sr0
Filesystem 1K-blocks Used Available Use% Mounted on
udev 132015664 0 132015664 0% /dev
tmpfs 26409692 3164 26406528 1% /run
/dev/mapper/qiclab04ā€“vg-root 1920282912 71236100 1751431964 4% /
tmpfs 132048448 12 132048436 1% /dev/shm
tmpfs 5120 0 5120 0% /run/lock
tmpfs 132048448 0 132048448 0% /sys/fs/cgroup
qiclab4-pool01 37756567296 0 37756567296 0% /qic04pool
wdex4100:/nfs/media 17499105024 7579037184 9744361856 44% /mnt/media
tmpfs 26409688 0 26409688 0% /run/user/0
tmpfs 26409688 0 26409688 0% /run/user/1000

no VM, docker, this is normal install. I used the Roon install script.

No changes to the network stack. Hardly anything is on this system. I did a basic server install.

No other network-related programs beyond the default apache stuff.

This system doesnā€™t have a local library. I could sync my network drive (nearly 8TB) to a local
disk and point roon at that but then I couldā€™t reach the box remotely. Maybe I donā€™t fully understand the question about running with no network connection.

30

I donā€™t know if it is any help but I could send you the complete crash log and also the RoonServer log from right before the crash and then after. The server crashed again today at 3:02PM. The last thing logged in the pre-cash was a music file check and then the next thing logged is the server starting up.

I will also mention, but this is probably a SEPARATE topic, that I have a music file collection of over 300K songs, but about 50K of them are considered ā€œcorruptā€ by Roon. Other programs like Audirvana and MediaMonkey are able to see and play all those songs. I was going to open another support thread after the server crash issue was solved (hopefully). I very much doubt the music collection is at issue because we removed it and just served the access to my Tidal library and it still crashed.

More food for thought I guess.

31

Hi @Steven_Neighorn,

Thank you for letting me know that information. Sure, the complete crash logs might help, if you can send it over to me as a shared Dropbox/Google Drive/Firefox Send link I can get it added to the case notes.

The question regarding disconnecting the network was if you have just a keyboard, mouse and monitor attached to the machine, with no LAN connection and all of the network interfaces disabled, do the crashes still occur?

The best way to go about this would be to have a small sample of your library on a USB drive and see if the same issues occur.

A few other notes from the technical team:

  1. Have you also restored your Roon database on the new machine, or was the backup not even restored for the new build?

  2. Since itā€™s crashing in the same place on two different systems, so there must be something that is the same between the two systems, we just need to figure out what this is.

  3. The crash says itā€™s in thread ā€œSsdpListenerMā€, ā€œSsdpā€ is the protocol used to discover upnp devices. That might be a place to look for common things between the two systems, would any of your apache add-ons possibly be using these protocols?

Thanks,
Noris

32

Hi Noris,

#1 how do I send you a dropbox link directly?

#2 I did not backup/restore the roon database. I let the new server build a new db of songs/etc. Because I still have not been using Roon much due to the crashes, it wasnā€™t a big deal for me to just do a complete fresh install and let Roon build its database again of the song directory. There was no transfer of data from the U16 to U18 server.

#3 What you say about the crashes on two systems makes sense. We know (I think we know) it isnā€™t the library, it isnā€™t ubuntu version, it isnā€™t U16 -vs- U18, etc. What the two installs do have in common is that they would both see many other devices I have in my network that support upnp - I have a Marantz 7012 and a 8012 (in different rooms but both on the same network). There are also blu-ray players like Oppo and also webcams and so forth. The presence of those devices on the network would be common to both installs.

#4 One thing I could do that wouldnā€™t be as ā€œpainfulā€ for me would be to filter the upnp protocol so that incoming packets for that protocol are not seen by Roon. This is a Dell server, as I said in a previous msg, and it is in a computer room in another part of the house, and without networking I would not have any remote access to it. I will try the upnp protocol filtering and if it still crashes I guess I will have to just do a complete shutdown of the network and let it sit there, isolated, and see if that still causes any problems.

thank you for sticking with me on this debug!

33

Hi @Steven_Neighorn,

  1. Please send the dropbox location as a Shared Link so that I can forward it to the QA team if needed.

  2. Thanks for confirming

  3. Letā€™s try to simplify the network as much as possible if you can

  4. I agree that the UPNP filter might be a good idea here, so do let me know how it goes. You also mentioned that you have the default Apache config on both machines, is there a way to temporarily disable this? Also, I take it that thereā€™s no way to hook up a monitor to the Core and completely disable the network interfaces?

  5. I also have some feedback for your library issue, but this should probably be addressed in a separate thread. Just as a starting point for when you submit the new thread ā€“ are those corrupt tracks play-able? Did you use a certain tool to convert all of those tracks? All will be good info for the new thread.

Thanks,
Noris

34

I have disabled apache on the new server.

I have put in the UPNP filter (basically filtering all incoming tcp/1900 connections.

I can put a monitor and keyboard on the server. If nothing helps and we need to disconnect the
network I can manage via kb/monitor directly on the server in the colo.

I will open a new thread/ticket for the file issue. thank you.

35

Hi @Steven_Neighorn,

Thanks for sending those over and for disabling apache on the new server. Is there any change to the behavior with the modifications in place?

If not, have you had a chance to attach the kb/monitor to the server and try running it with no network active to see if the issue still occurs?

ā€“ Noris

36

Hi Noris, Once again the latest changes did not affect the crashes. I blocked all UPNP traffic to the server but the crashes continued. It ran about 24 hours before crashing and then crashed again a few hours apart over the weekend. My next step is to do the full network disconnect. I am going to do that
shortly. Thank you for your ongoing help.

1 Like
37

Hi Norris. I ran the server for ten days with no network connection (cables removed from the server) and accessed it via iDrac console. Roon did not crash once. It ran from April 23rd to May 2nd (inclusive). I think that proves that the cause of the crash is coming from network traffic and not the something else. I did reconnect the server to the network today about 1pm PDT.

38

Hi @Steven_Neighorn,

Thanks for running that test and confirming QAā€™s suspicion that something on the network is causing the crashed. Would you mind manually sending me a set of Core Logs as you have done before? Maybe it might be worth connecting just the router + switch with nothing else on the network to see if things are still stable that way?

ā€“ Noris

39

thank you Noris,

here are two more core logs:

40

Hi @Steven_Neighorn,

Those donā€™t appear to be Roon logs, can you send an archive of your RoonServer folder as per the instructions?

Iā€™m not quite sure what these logs are supposed to show, what happened on April 27 & April 29 that caused it to crash? Can you elaborate further?

ā€“ Noris

41

Hi Noris, I mis-understood. I thought you wanted to see the ā€œstart.shā€ logs that are in syslog when it crashes.

I am talking about this stuff:

Apr 27 03:55:46 qiclab01 start.sh[41259]: Unhandled exception NetworkError at Os/OsWrapper.cpp:91 in thread SsdpListenerM
Apr 27 03:55:46 qiclab01 start.sh[41259]: /opt/RoonServer/Appliance/libohNet.so(+0x14ae50) [0x7f28f07a8e50]
Apr 27 03:55:46 qiclab01 start.sh[41259]: /opt/RoonServer/Appliance/libohNet.so(_ZN8OpenHome9ExceptionC2EPKcS2_j+0x25) [0x7f28f074cb85]
Apr 27 03:55:46 qiclab01 start.sh[41259]: /opt/RoonServer/Appliance/libohNet.so(+0x14a01a) [0x7f28f07a801a]
Apr 27 03:55:46 qiclab01 start.sh[41259]: /opt/RoonServer/Appliance/libohNet.so(+0x12d630) [0x7f28f078b630]
Apr 27 03:55:46 qiclab01 start.sh[41259]: /opt/RoonServer/Appliance/libohNet.so(+0xbe8cf) [0x7f28f071c8cf]
Apr 27 03:55:46 qiclab01 start.sh[41259]: /opt/RoonServer/Appliance/libohNet.so(+0xbf385) [0x7f28f071d385]
Apr 27 03:55:46 qiclab01 start.sh[41259]: /opt/RoonServer/Appliance/libohNet.so(+0xb29be) [0x7f28f07109be]
Apr 27 03:55:46 qiclab01 start.sh[41259]: /opt/RoonServer/Appliance/libohNet.so(+0xb36e1) [0x7f28f07116e1]
Apr 27 03:55:46 qiclab01 start.sh[41259]: /opt/RoonServer/Appliance/libohNet.so(+0x1414d9) [0x7f28f079f4d9]
Apr 27 03:55:46 qiclab01 start.sh[41259]: /opt/RoonServer/Appliance/libohNet.so(+0x14a978) [0x7f28f07a8978]
Apr 27 03:55:46 qiclab01 start.sh[41259]: /lib/x86_64-linux-gnu/libpthread.so.0(+0x76ba) [0x7f2a7f4366ba]
Apr 27 03:55:46 qiclab01 start.sh[41259]: /lib/x86_64-linux-gnu/libc.so.6(clone+0x6d) [0x7f2a7ef5641d]
Apr 27 03:55:46 qiclab01 start.sh[41259]: /proc/self/maps:
Apr 27 03:55:46 qiclab01 start.sh[41259]: 00400000-0096e000 r-xp 00000000 fd:00 84017371 /opt/RoonServer/RoonMono/bin/mono-sgen
Apr 27 03:55:46 qiclab01 start.sh[41259]: 00b6d000-00b71000 rw-p 0056d000 fd:00 84017371 /opt/RoonServer/RoonMono/bin/mono-sgen
Apr 27 03:55:46 qiclab01 start.sh[41259]: 00b71000-00bc8000 rw-p 00000000 00:00 0
Apr 27 03:55:46 qiclab01 start.sh[41259]: 02977000-031eb000 rw-p 00000000 00:00 0 [heap]
Apr 27 03:55:46 qiclab01 start.sh[41259]: 40666000-40d72000 rwxp 00000000 00:00 0
Apr 27 03:55:46 qiclab01 start.sh[41259]: 40d7b000-40e0b000 rwxp 00000000 00:00 0
Apr 27 03:55:46 qiclab01 start.sh[41259]: 7f2800000000-7f2800044000 rw-p 00000000 00:00 0
Apr 27 03:55:46 qiclab01 start.sh[41259]: 7f2800044000-7f2804000000 ā€”p 00000000 00:00 0
Apr 27 03:55:46 qiclab01 start.sh[41259]: 7f2808000000-7f2808021000 rw-p 00000000 00:00 0
Apr 27 03:55:46 qiclab01 start.sh[41259]: 7f2808021000-7f280c000000 ā€”p 00000000 00:00 0
Apr 27 03:55:46 qiclab01 start.sh[41259]: 7f280c000000-7f280c021000 rw-p 00000000 00:00 0
Apr 27 03:55:46 qiclab01 start.sh[41259]: 7f280c021000-7f2810000000 ā€”p 00000000 00:00 0
Apr 27 03:55:46 qiclab01 start.sh[41259]: 7f2810000000-7f2810021000 rw-p 00000000 00:00 0
Apr 27 03:55:46 qiclab01 start.sh[41259]: 7f2810021000-7f2814000000 ā€”p 00000000 00:00 0
Apr 27 03:55:46 qiclab01 start.sh[41259]: 7f2814000000-7f2814021000 rw-p 00000000 00:00 0
Apr 27 03:55:46 qiclab01 start.sh[41259]: 7f2814021000-7f2818000000 ā€”p 00000000 00:00 0
Apr 27 03:55:46 qiclab01 start.sh[41259]: 7f2818000000-7f2818021000 rw-p 00000000 00:00 0
Apr 27 03:55:46 qiclab01 start.sh[41259]: 7f2818021000-7f281c000000 ā€”p 00000000 00:00 0
Apr 27 03:55:46 qiclab01 start.sh[41259]: 7f2820000000-7f2820026000 rw-p 00000000 00:00 0

It sounds like you want the /var/roon/RoonServer/Logs files?

The crash stuff I sent you shows the same errors/issue we have been having all along and are trying to solve.

I will send the core logs per your request.

42

Here is a tar.gz file of the roon server logs dir.