Unable to access Qobuz trial after restarting Roon subscription (ref#6LE8OO)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· When I restarted my roon subscription, there was a window to link TIDAL (of course!), but there was also a button for a Qobuz trial. Now if I backtrack after linking TIDAL, I cannot find the option for a Qobuz trial. Where did that offer vanish to? Please advise if that was an either/or selection, as I've been with TIDAL for years, and would like to see Qobuz's offerings.

Tell us about your home network

· n/a

2

Hey @michael.durio,

Thanks for the details.

To claim your Free Trial offer for Qobuz, please go to Settings and open Services, then try logging in to Qobuz. There should still be an option there to claim the free trial.

Please confirm whether it is available for you.

If not, could you please share a screenshot showing the Qobuz login page with us?

Thanks.