Unable to access Roon Core after restoring Mac from Time Machine (ref#BDKS2H)

Support
1

What’s happening?

· I'm having trouble logging in

Where are you having trouble logging in?

· I can't log into the Roon app

Describe the issue

I had to restore my Mac with my Roon core and now it does not give me access to that Roon installation anymore as it says that I do already have another core. No. That was the version of that particular Mac prior to crashing and needing a restore from Time Machine...

Describe your network setup

Fritzbox and Fritzbox WLAN. But the issue is with my Roon Core...

2

It still thinks that your license is connected to the previous instance of the Roon installation on the “MacBook-Pro-von-Alejandro”. Click Deautorisieren and you will be able to choose your new, restored instance.

3

Thank you. That worked. Did not dare to try it as I thought it could have some side effects like losing my database.

4

Great. By the way, you should not back up the live Roon database with Time Machine. Instead, use Roon’s built-in back-up mechanism (and then you can use Time Machine to back up the Roon backup). If you always have a (better: several) proper Roon backup as you should, then losing the database loses its terror because you can always restore from a backup.

Instructions are here:

1 Like
5

Thank you very much for your advice. Will do that.

1 Like
6

Hi @Alejandro_Alcalde_Ra,
Thanks for reaching out to ask about this. Please let us know if you still need some help with your Roon server.