Unable to add network share for backup on Nucleus One using Mac Pro M1 (ref#ESSG5G)

What’s happening?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

Nucleus One is on, but unable to add a network share for a backup location to my Mac Pro M1, OS Sonoma 14.6.1. File sharing is enabled at read+write for my user name. Smb file sharing is enabled. Network share location: smb://192.168.4.103/Roon backup

Username and password entered. Error message is "Invalid network path specified".

Describe your network setup

Netgear gigbyte switch, hard wired to Nucleus One

David,

What happens if you remove the space between ‘Roon’ and ‘backup’ in your path:
space
?

Thank you for asking. No difference. I also tried naming the file just “Roon” and that didn’t work either. FYI - I can access the Nucleus Plus easily from my Mac. It shows up as a network share.

David,

I remember having quite some ‘fun’ getting my path to work. There are a couple of threads dealing with it here. Try this one

May I suggest (in your case):

\\192.168.4.103

that is, no smb; and/or

\\192.168.4.103\Roonbackup

etc?

The fact that you can get to it via Samba is a good sign: IOW, you’re close :slight_smile:

Hi Mark, Thanks for the suggestions. I tried both of the above, and also using the // without smb. Unfortunately neither worked. But I appreciate the creative approach. Without the smb:// I wasn’t asked for my username or PW by Nucleus One.

Just to check, David: I found that backslashes (⑊) are required - even though it’s macOS!

HI Mark, Yes, used backslashes (and tried forward slashes also). Unfortunately this doesn’t work.

David,

Not sure why those settings shouldn’t be working for you. This is mine (two octets redacted - because… you never know):

In Settings > File Sharing you do have permissions set to Read & Write, don’t you?

Did you work your way through that long thread I linked to? Maybe there’s some specific little detail which we’ve overlooked?

Hi Mark, I’ve done every permutation in the thread, and what you’ve suggested. Won’t connect to the Mac. I’m now using my second best option - backing up to the NAS. That worked.
Thank you for your assistance. Hopefully the Roon support team will be able to me (and probably others) backup directly to their Mac.
Thank you!

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@David_Paul

I struggled with this some time ago and wrote up some instructions that might be helpful. They can be found in post #21 in the thread found here.

I’ve not seen mention of your doing this step:

This step escaped me for the longest time because… Windows File Sharing? Why? I’m a Mac user, after all… who needs Windows? But it turned out to be the one thing that fixed my problems.

Hi Rob,
Thank you for asking about this. The option was already done, including allowing file sharing using SMB.

Rob,

Thanks for reposting!

Surely the answer is in there somewhere?

My memory when I alluded to it above is that there are some very precise ‘tricks’ involved.

And - specifically - getting the exact string needed when you do enable ‘Windows File Sharing’; in my case it was not so obvious as I first thought.

Another thing that is not mentioned in that thread is, wait for it: ‘firewall’.

I wonder…

David,

And following this:

?

Hi Mark, Yes, File sharing for the RoonBackups folder includes “yes” for the option to share via smb. Still unable to connect. FYI - I can connect to this folder from other Mac computers on the network. At this point I’m considering this unresolved, but not important. My workaround is to back up on the NAS for redundant local backup. That connection works perfectly. The NAS is in turn backed up to a cloud based server. I’m assuming there is some unique factor in my setup that is blocking the incoming share. For the record, Macbook M1Pro, hard wired to a Netgear 1000/100/10 switch. The Nucleus One is hardwired to the same switch. Mac OS 14.6.1.

David,

And Yes to ‘Windows File Sharing’?

If it is on, I’d be tempted to turn it of (uncheck) and see if you get a different error.

Your OP suggested an invalid path. Do you get other errors once you’ve corrected that?

Permissions? What are the permissions for your backup folder (on the NAS)?

Hi @David_Paul,

Thanks for writing in and for the detailed information you’ve provided so far! Also a big thank you to @Mark_Sealey and @RobH for providing clear and correct information! :pray:

David, thinking about your ‘Roon Backups’ folder on the Mac, does the folder subside within another subfolder? Even if its your Desktop folder, or Documents folder?

What happens if you attempt to connect to the larger subfolder? Something like: \\192.168.4.103\Documents

And with that, depending on how the Roon Backups folder is nested: can you confirm proper folder sharing access to each subfolder that holds the Roon Backups folder?

Perhaps moving the folder to a cleaner/easier location on the Mac would be a good next step in testing as well. Let me know your results! :raised_hands:

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Hi Benjaman, You asked a great question! Yes, the “Roon Backups” is in a subfolder. To my surprise, when I went back to the top level folder it did not have permission to share with the local network (even though I “thought” I had by enabling file sharing, including via smb in the overall file sharing option. Once I enabled file sharing at the top level, and applying that permission to all of the enclosed subfolders, I was successfully able to create a shared folder on the Mac, and complete a backup to that location.
Perhaps the information about applying permissions to all the subfolders, in addition to checking the option to enable smb file sharing in the subfolder could be added to the instructions for enabling a share on a Mac.
Thank you everyone for your assistance. I consider this issue “resolved satisfactorily.”

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