Unable to connect to Roon after reinstallation

Support
1

Core Machine

QNAP TS-251

Network Details

Connection Ethernet

Audio Devices

Description of Issue

I had to reinstall Roon on my Core, everything went well (I did it before several times)
But now I’m unable to launch it from my iMac or my phone.

1 Capture d’écran 2021-04-27 à 11.18.33
1 Capture d’écran 2021-04-27 à 11.18.331986×1196 144 KB

Then I try to connect and have following screen

2 Capture d’écran 2021-04-27 à 11.19.23
2 Capture d’écran 2021-04-27 à 11.19.231986×1196 118 KB

Then following screen…

3 Capture d’écran 2021-04-27 à 11.24.48
3 Capture d’écran 2021-04-27 à 11.24.481986×1196 148 KB

I Don’t want to change my Core so I click on “Back” and the first screen again

1 Capture d’écran 2021-04-27 à 11.18.33
1 Capture d’écran 2021-04-27 à 11.18.331986×1196 144 KB

What can I do? I tried to restore a backup (from my QNAP but different disc), it took one hour or so and worked well but that changed nothing…

Hope you can help me, I’m getting frustrated…

Best regards.

2

Unauthorise. No problem with that.

1 Like
3

Thank you so much for quick answer… Took 10 seconds and it works perfectly…
I’m relieved… Tks again.

1 Like
4

@Dylan, @Mike, can I suggest a slight change of wording on the Roon screen …

Logging out will not affect any data on your Core

to

Logging out or Unauthorizing out will not affect any data on your Core

3 Likes
6

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.