Unable to connect to Roon Nucleus Plus

Core Machine (Operating system/System info/Roon build number)
Brand new Nucleus+.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Description Of Issue
I updated to 1.7 core. Assigned a fixed IP address.

It is connected to network but the Client finds the Nucleus and then immediately disconnects.

I can ping it. It shows up on the switch as connected, but your client software is unable to connect.

I did a hard reset. Can you do a factory reset on the device. Please advise. Is their a number I can call support?

Like most networked devices, Nucleus defaults to DHCP for the configuration of its network interface. Using a static IP for Nucleus is often not required and not recommended

Is it possible to log into the Nucleus admin web page?

Hi @Steven_Haines,

Can you access the Nucleus Web Administration Interface? Can you share a screenshot of this?

Can you confirm that the remote devices are also fully up to date?

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