Is Roon Server running?
· Yes, Roon Server is turned on and running.
What do you see on your screen?
· "Looking for your Roon Server"
Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.
· No, the issue remains the same
Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.
· No, the issue remains the same
Please select how you've connected your Roon Server to the internet
· Roon Server is connected by *Ethernet*
Have you checked your firewall settings to ensure that Roon is allowed through?
· Roon still won't connect even after checking this aspect
Have you verified that Roon Server is on the same subnet as your Remotes?
· My Remotes and Server are on the same subnet and I still can't connect
Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.
· I've reinstalled the Roon Remote but it did not help
What is the operating system of your Roon Server host machine?
· *Roon Optimized Core Kit* (ROCK)
Select any of the following components that are present in your local network setup
· *Mesh networks*
You mentioned a mesh network in your setup. Certain common mesh networks might require slight reconfiguration to support Roon.
· Orbi
Click below for next steps with an Orbi mesh network.
· I still need help.
Describe the issue
Can connect via iPad & iPhone but not Windows. Only way it would connect is by installing pc as a Roon Server & manually entering the IP address. Of course then it wanted more authorizations. Firewall is totally disabled, both Private & Public. No A/V. Windows 11 Pro 24H2. Previously in a Domain, now removed.
Describe your network setup
Netgear Orbi w/2 satellites. Works fine with iPad & iPhone (Roon). Works fine on another Windows pc. From problem pc, unable to ping Roon ip. Have reset network connections. Have tried both wired & wireless.