Unable to Connect to Roon Server - Login Issue with Win, iOS, and Mac (ref#35E1KY)

What’s happening?

· I'm having trouble logging in

Where are you having trouble logging in?

· I can't log into the Roon app

Describe the issue

我无法登陆我的Roon账号,无法连接roon服务器,Roon核心显示都正常,无论是用win系统还是iOS或者Mac都无法登陆,请帮我解决,谢谢!

Describe your network setup

家里的网络正常,路由器是ASUS品牌的AX6600,以前使用一切正常

Translation

I can’t log in to my Roon account, I can’t connect to the roon server, the Roon core display is all fine, I can’t log in either with Win or iOS or Mac, please help me out, thanks!

The home network is normal, the router is ASUS brand AX6600, used to use all normal

Hi @dahai_long,

Account diagnostics indicate that you are on of many users in your geographic region encountering failures with upstream services essential to Roon due to geographic web restrictions in your region.

This situation is unfortunately beyond our team’s capacity to resolve.

If you rely on a consumer VPN to user Roon, then I suggest you create a post in Tinkering asking if other users have found a reliable workaround.