Unable to Detect Naim ND5 XS2 Streamer on Roon Server (ref#1367B4)

Support
1

Affected Product

Roon

Roon Issue Category

Installation or Setup

Description of Issue

Just signed up my pc as roon server. Installed software. Can’t go any further no idea what to do next. MY roon endpoint device is a Naim ND5 XS2 and does not show up anywhere on my pc though its on the same network (my old SONY HAP used to always show as a network device)

Roon Server Platform

Windows

Roon Server Specifications

Windows 10 pc DVD Drive, spare hard disk, 16 gig ram

Connected Audio Devices

Naim ND5 XS2 Streamer

Home Network Details

Naim is ethernet connected,

3

Have you checked Firewall exlusions there should be 2

4

huh? No idea. Where would I know or find that?

5

actually on the install windows defender kept coming up and I kept selecting “allow access”

6

Just another user…
You should see it under Settings Audio in the Roon ready category and be able to enable it.
Hopefully that fixes you up.

7

windows key > settings> Update & Security > Windows Security > Firewall & Network Protection > Allow an app through Firewall

you should see this

image

They should be checked as shown , if not check them and save

In Roon>Settings>Audio> Roon Ready Section

image

8

Does it not show up at all, or just Roon?
Does it not work with the Naim app?

1 Like
9

This Roon Help page is a useful guide …

11

Hi @gls747,

Checking in on this thread, I see from your account info that your Roon Sever has been online and active recently, with a proper Roon Ready connection established. Are you still having issues?

We’ll be on standby for a status update. :+1: