Unable to find Roon Remote 2.0 for iPad download (ref#VMM1UM)

Support
1

What’s happening?

· I'm having trouble connecting to Roon

What type of connection issue?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

I cannot find Roon Remote 2.0 to download to my iPad

Describe your network setup

No network issues

2

The App is called Roon, the name Roon Remote got retired.

3

Roon is installed on a windows PC. I want to control that computers playback from my iPad. I just want a remote to control it, or pick other music to play. Thanks.

4

To be specific and clear, when you install Roon on a Windows PC you are actually installing 2 different pieces of software, Roon - the graphic client AND RoonServer - the actual server portion. Roon the graphic client doesn’t need to be running all the time, however, the RoonServer portion does.

That being said, and keep in mind I am not a Apple user, like with Android you should be able to go to the iOS store, search on Roon and download the graphic client for the iPad.

5

Go to the Apple App Store on the iPad and search for Roon.

(Same for the iPhone if you want it there, too)

6

This is the one you want from the Apple App Store.

IMG_0327
IMG_03271161×974 133 KB

Note: you do NOT want “Roon Remote (Legacy)” or “Roon Essentials Remote”.

7

Good day @larrylnicholson !

If you want to control your Roon Server playback from iPad please download it using this link:

Let us know please should you have more questions.

Have a nice day!

Regards.

8

Our diagnostic servers indicate that this issue has likely been resolved behind the scenes - we’re going to allow this thread to auto-close. If you have issues moving forward and require support, simply reach out in a new tech support requestand we’ll respond promptly. Thank you!