Unable to install Roon Server (ref#NNP92D)

Support
1

What’s happening?

· My Roon software won't start up

How can we help?

· How do I ...?

Other options

· My Roon software won't start up

Describe the issue

can not install de roon server

Describe your network setup

HP w2207 PC

2

Hi @axelcorzo,

That’s not much to go on to be able to offer advice.

Can you describe in detail what hardware and OS you are attempting to install Roon on … and what step is being problematical?

Also if there are any error messages can you take screenshots as that will also help Roon’s technical support team to diagnose.

1 Like
3

Hi @axelcorzo,

We’ll need a little more description to take specific action on this report.

If you open the Task Manager, do you see RoonServer running as a background process?

It sounds like you’re using a Windows computer for your RoonServer machine - please first ensure that you’ve added all of Roon’s processes to the Windows Defender firewall (and any other security software/antivirus software you have installed).

See here for more detail:

Let us know if this helps. We’ll watch for a response.

1 Like
4

This thread is now closing under the assumption that the issue was resolved. We haven’t seen a response since the original post. If you require further assistance, you can reactivate the conversation by submitting a new tech support request.

Thank you!