Unable to log in to Roon app after changing password (ref#UMKEF6)

Support
1

What’s happening?

· I'm having trouble logging in

Where are you having trouble logging in?

· I can't log into the Roon app

Describe the issue

A few days ago, I changed my account password and it was successful. Then I can't log in to the Roon app again. After entering the account password, the account number is correct, but every time I return to the login screen.

Describe your network setup

The ASUS router I use has been no problem in the past

2

Hi @Gao_Jiabao,

Are you using any VPNs within your setup? This may cause issues as they’re not fully supported with Roon.

4

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