Unable to login on Roon Core

Support
#1

Roon Core Machine

Mac Pro with Ventura 13.2 OS.

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

I am unable to login to my Roon core. It is indicating that I am try to authorize another core and I am only authorized for 1 core.

I am using the same computer.

It seems like the core thinks it’s a different computer.

Help would be appreciated.
Thanks.

#2

Just click on the “Unauthorize” button that you should see on the opening screen. That should clear this glitch.

#3

Will I loose all of my settings?

#4

No /10chars.

#5

I just did it and everything is gone. I thinks its a new setup.

#6

Have you a backup?

#7

I’ve made backups in the past. Where would I find them?

#8

Settings > Backup . Find Backups

1 Like
#10

Hey @humdee,

Following up on this thread, was @Geoff_Coupe’s suggestion helpful? He is steering you in the right direction for getting things back up and running on your new core device. :+1: