Unable to login to Roon on macOS with connected audio devices on a wifi network (ref#U9EIT1)

Support
1

Affected Product

Roon

Roon Issue Category

Interface & Usability

Description of Issue

I cannot login into Roon

Roon Core Platform

macOS

Roon Core Specifications

Macbook pro

Connected Audio Devices

rockna wls+holo audio may l3

Home Network Details

wifi

Screenshot

https://api.typeform.com/responses/files/db1e9f28b56546d897dfbddcfc15d845845edccaf63a82bc14c8ec60ed1fcbf1/IMG_1215.HEIC

3

Reposting your screenshot in a file format the forum can display:

ba1d1d66ad76-IMG_1215
ba1d1d66ad76-IMG_12151920×2560 263 KB

4

Hi @stephenfwcheung ,

Thanks for your message. It looks like your Roon Core/Server is now operational and you were able to login. The image you posted looked as if the Roon Core/Server was entirely offline. Are you having any further issues or are the issues fully solved now?