Unable to play audio on PC with 'Too many failures. Stopping playback.' error (ref#G5GR8S)

Support
1

What best describes your playback issue?

· Music doesn't start when I press "Play"

What type of Zone is affected by this problem?

· *Network Zones* are affected.

Is the affected network Zone connected with Ethernet or WiFi?

· Ethernet

Does the issue affect all file formats?

· The issue affects *multiple/all* file formats.

Does the issue happen with local library music, streaming service music, or both?

· *Both streaming and local* *library* music are affected.

Do you encounter any playback errors with the "System Output" Zone?

· The System Output has the same problem as my other Zone.

Do you have a complex network setup?

· Both the device and RoonServer are connecting to a *single router*

Please try rebooting your router.

· No, I'm still having trouble

Do you have an approximate timestamp of when the issue last occurred?

· 14:25 4th July 2026 - Confessions by Bury Tomorrow

What are the make and model of the affected audio device(s) and the connection type?

· Objective 2 DAC (ODAC), Chord Mojo 2 and anything else I use at my PC.

Describe the issue

I'm unable to play audio on my PC. My PC and Roon Nucleus One server are connected directly, with only a switch in between. Both are wired through an ethernet cable.

The Roon app gives me a "Too many failures. Stopping playback." error.

It's worth noting I can still access my Roon storage through my PC, by browsing to C:\Users\User\AppData\Roaming\Microsoft\Windows\Network Shortcuts\Roon.

Describe your network setup

Router connects to my switch, switch connects to my Nucleus One and PC. Router also directly connects to my BlueOS Node, which has no issues playing Roon.

2

Roon Radio requires exclusive access. One of the causes on PC’s for this is that some other program has grabbed the audio and Roon cannot get exclusive access. You might try to disable all other audio programs ( audio editing software, game overlays and other gaming software), including background services, except for the ASIO driver you’d be using for Chord.

And make sure you’re computer is set to Private and not Public network.

3

Hi Daniel,

Thanks for your support.

Based on your comment I messed around with some exclusivity settings and turning these on/off a couple times (not just once) solved the issue. For the record, my settings are still exactly the same as they were before your support, but somehow it does work now.

Kind regards,
Stefan