· Something else
· None of the above
· My Roon software won't start up
Roon Software starts. Select Nucleus. Nothing happens
Windows PC, Nucleus. No Firewall, No Antivirus
What happens if you open a web browser on this computer and try to go to http://192.168.2.53 ← or simply click this
Ok, the web admin page looks fine and obviously it can be reached. Can you successfully connect with a Roon remote on another device, like a different PC or a phone?
Hi @zeitzschel,
With that, can you also confirm all your Roon devices are functioning within the same local subnet in your home network?
Hi,
the devices are all in the same subnet
Does your Software uses Webview2 from Microsoft?
Hi @zeitzschel,
We’re not seeing any devices tied to your account, or showing up from our servers. I’d give your router a reboot and see if you’re able to get any devices back online.
With that can you please use the directions found here and send over a set of logs from your Nucleus to our File Uploader? Our dev team will be able to take a closer look into things once uploaded.
Thanks for your patience!
THis is correct. Im the IT Guy and have to find out why the system does not work any longer. The licenses are behind another account. But i dont want to write the account here in the forum.
Hi @zeitzschel,
I’ll follow up via PM. Thanks!
