Unable to play Roon on Innuos Pulsar with Innuos MP3 Mini (ref#LDFUCE)

Support
1

What’s happening?

· Other – My issue isn’t listed above

Describe the issue

How do i get my innuos pulsar to Play Roon (Got a innuos mp3 mini)

Describe your network setup

Its a mobile router , working fine

2

Hi @Troels_Jensen,

Thanks for reaching out!

I want to make sure I fully understand your setup so we can guide you correctly. Could you please clarify a few points?

  1. Where is your Roon Server/Core running?
    (For example: on a PC/Mac, Nucleus, Innuos device, or something else.)
  2. Which device do you want to use for playback?
    You mentioned Innuos Pulsar and “innuos mp3 mini”, but I wasn’t able to find any device called mp3 mini from Innuos.
    Could you confirm the exact model name?
  3. Are both devices connected to the same network?

Once we know where your Roon Server is running and which device should act as the Roon endpoint, we can help you get everything configured properly.

Looking forward to your update!

3
  1. Innuos device , the pulsar
  2. Pulsar , but can’t stream roon directly, but maybe via my innuos mini mk.3
  3. Same network
4

Hi @Troels_Jensen,

Thanks for the info! According to the official documentation, Roon Server mode is not supported on PULSE-series devices (which includes the PULSAR) - but you can use PULSAR (or other PULSE devices) as a Roon endpoint, only if you have a separate Roon Server running somewhere else on your network.

We’re not seeing any devices currently tied to your account, but here is more info on Roon Server and how to download / install it:

Let me know if you have any additional questions. Thank you! :folded_hands:

5

Hello @Troels_Jensen

Just checking in to see if you had a chance to review our last message.
Whenever you’re ready, feel free to share an update — we’re here and happy to continue troubleshooting.

Thanks!

6

This thread has been quiet for some time without any response from the OP. We’re going to allow it to close due to lack of response under the assumption that the issue was resolved offline.

If you’ve simply been away and require further support with this problem, please create a new tech support request and our teams will merge threads accordingly.