Ah, thank you for the clarification @nadimjaber!
I should share some community threads highlighting known issues with Innous and Roon - most importantly, these products do not meet our minimum requirements , which means that you may encounter performance problems not limited to slowness, database corruption, and audio dropouts.
You can read more about this here:
Because these products are not fully supported by Roon, I will need to move this thread over to our Innuos category of our community.
Have you contacted Innous support in regard to your issue?
If you are attempting to move your Roon Server over to your Mac, then you could unauthorized the Innous device. However, if you are not looking to move your Roon Server, do not perform this function.
As a next step, could you please reproduce the issue and share the specific date and time when the issue occurs?
Then, please use the directions found here and send over a set of Innous Roon logs to our File Uploader.
Thanks!