Unable to see audio devices in Roon (ref#UYHHAF)

Support
1

What’s happening?

· Other

Describe the issue

I cannot see audio devices

Describe your network setup

Macstudio

2

Did you update to macOS 15.x Sequoia?

3

Hi @Frans_Ooms,

Diagnostics indicate your RoonServer is, in fact, running MacOS 15+.

Sequoia introduced more punitive stateful local network security. You’ll need to navigate to Mac System Settings → Privacy & Security → Local Network to grant RoonServer access to your network. Please try this step if you haven’t already.

If this issue is limited to particular Zones in Roon on your Mac Studio, then please elaborate on your symptoms more precisely. Diagnostics show you have a combination of networked and local Zones - are Zones using particular connection types (USB, WiFi, etc.) appearing when others are not? Are particular protocols functioning, like Airplay, or Roon Ready?

Please let us know how you are connecting your RoonServer machine and endpoints to the internet. List all relevant managed network hardware, including routers, switches, and access points.

We’ll watch for your response. Thanks!

5

Everything works perfect until the last update (today)

6

I am talking about the roon update!

7

Nevertheless, just try what I and @connor recommended, it helped in lots of other similar cases. At the very least it will rule out this simple cause.

8

I looked it up and the security settings to make ROON is allowed were toggled on.

9

Please try what it said:

10

Me too after update can’t found my sp3000t

11

I was having the exact same issue just now, although I’ve been on the new MacOS for some time. The fix Suedkiez eventually worked (thank you!) but took multiple attempts. I found that if I de-enabled both Roon and RoonServer, for a few moments, then re-enabled–the devices then immediately appeared.

Very irritating issue.

12

Hi @Frans_Ooms,
Please try what @Suedkiez suggested and let us know the result.

13

I did. Nothing happened. Devices don’t react: no Roon there. Pity. Thnx anyway

1 Like
14

I tried the first step but ROON was already granted.

15

At least this rules out the most common cause. You should open your own support topic if you haven’t adjusted, so that your issue receives the proper attention. Click here: Support and then click the Get Help button.

16

And then did you do the next step?

17

Problem solved.
I restart my router, my computer and ROON.
Everything works fine know.

18

Problem solved.
I restart my router, my computer and ROON.
Everything works fine know!

1 Like
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