Setup: In process of setting up Nucleus One with 2TB SS drive. Roon server on iMac running Sequoia, all hard-wired ethernet. Prior to buying Nucleus One, music library was stored on the iMac (I'm gradually ripping an extensive library of classical CDs). I was able to transfer the music library from the iMac to the Nucleus One by drag and drop from Apple Music to Roon. However, I am unable to set up Watched Folders using this procedure https://help.roonlabs.com/portal/en/kb/articles/adding-folders-using-path#Adding_Folders. I try to cut and paste the path to the Music folder Macintosh HD/Users/adtomlinson/Music into the Network Share Location, but I get a red box with error msg "There was an Unexpected error: UnexpectedError". Shortening the file path doesn't help. What should I do? The rest of the setup seems to have gone okay - I can play music
Describe your network setup
Linksys MX4000 network. House is hard-wired for ethernet in recent renovation.
Hi @adtomlinson,
Thanks for reaching out to us about this issue. I activated diagnostics for your account and our system isn’t seeing your Nucleus. Can you please use the directions found here and send over a set of logs from your Nucleus to our File Uploader?
If you are trying to add a folder on your mac as a watched folder in Roon then this might help
If you are trying to add the Nucleus’ internal drive as a share on an Imac then you would do that through your OS’s finder as the internal drive on a Nucleus is already shared.
I enabled sharing for my music folder on the iMac, and followed the procedure specified in the link. I get ‘Invalid network path specified’ error message
This points to there being a permissions issue for the destination folder. Can you make sure the account running Roon has permission to access the watched folder?
Another strange thing about these traces is that Roon seems like it is iterating through all of the subfolders in your /Pictures/Photos Library folder. Did you add this as a watched folder as well?
Hmm. I can’t see where the current watched folders are listed. On the storage page it just shows nucleus one internal storage. It says its watching files, but I don’t see how to identify what it’s watching…here’s a screenshot
That’s the proper drive on your 2TB installed drive in the Nucleus One. You could navigate to that drive and folder using a computer attached to the same network as your Nucleus One. Somehow you have managed to copy 5401 tracks to that folder. You should be able to see those in your Roon library when using the Nucleus One server.
Roon treats the whole drive of an internal SSD as a “watched folder” you cannot select subfolders its all or nothing
Any additional folders for say external drives must be added as a separate folder. Other than what you have n the internal SSD where are your other files, you will need a SMB share(not a Mac user so no help there)
I would say best practice is to use the internal drive, transferring files from your PC to that drive.
Thanks everyone. I’d already done the main transfer to the SSD of the CDs I’ve ripped so far. As I rip more I can continue to drag and drop from Apple Music to Roon. I’d like to be able to transfer playlists, but as I can’t get the server to see any of the folders on my Mac, it seems like that’s off the menu for now. I can get by without having any watched folders on the Mac, so I’ll just move on I guess
Hi folks, I hope a good Thanksgiving was had by all? We seem to be going around in circles a little (no doubt due to my ineptitude). So just to take stock for a minute, this is where we still seem to be:
Issue #1: the logs are showing permissions issues and iterating through the photos library. Any ideas on this problem? As we have seen, the pictures folder has NOT been listed as a watched folder in Settings/Storage/Folders. As has been noted, I have not been able to add ANY watched folders on my iMac (see below)
Issue #2: I can’t seem to add any folders on my iMac as watched folders in Roon (Settings/Storage/Folders), using the smb approach or otherwise. I’ve checked the IP address various ways, but it still seems as if the Roon server can’t ‘see’ my iMac. Is there another way of approaching this? Can the server ‘ping’ the iMac IP address? or give a list of the IP addresses that it CAN locate on the network?
Thanks! I’m hoping to solve this soon, as I’m meant to be putting up Christmas decorations…
Hi Daniel - nothing has changed since I sent the screenshot of my storage settings last week (in the chain above). Am I doing something wrong in the way I’m posting things? It seems as if I’m repeating myself here it is again…
I think it would be useful to have a screenshot of the folder structure of the Nucleus One’s Internal Storage - I suspect that you have copied across more than just your music folders from your Mac, given that the Nucleus One seems to be attempting to scan photo folders…
Can you use your Mac’s Finder to navigate to the InternalStorage folder on your Nucleus One and post a screenshot of the contents? I’m not a Mac user, but in Windows I would use the File Explorer to do the same, and I see something like this for my ROCK/NUC system (all music folders):
Thanks Geoff. Here’s the screen shot. The only think I see that doesn’t belong are a couple of ancient voice memos. Nothing that I can see that relates to photo folders…
The ‘imported at’ folders I didn’t expand (to save space) are a bunch of .aif files. They do have accompanying .jpg files for the cover art - but they weren’t stored in the photos library originally.
here it is again…
