Unable to Sign In to Roon ARC on Windows PC (ref#PKL9HP)

Support
1

Affected Product

Roon ARC

ARC Issue Category

Description of Issue

I cant sign in my roon arc

Roon Core Platform

Windows

Roon Core Specifications

my roon core is a PC

Connected Audio Devices

usb dac

Home Network Details

ethernet

Screenshot

3

Hi @wizardseeker,

Thank you for your post and for your patience as we worked through the queue to reach your inquiry.

Most recent diagnostics show a successful login on a Windows RoonServer install with your account in the last few days.

Are you still encountering any issues with single sign-on?

We’re here to support if so. In the meantime, as a workaround, I suggest you try entering the web administration page for your router and changing the DNS servers to Cloudflare DNS, Quad9 or Google DNS.

5

I have the same issue. Was going to do a trial to test Roon but can’t even get anything installed to try it. I think there’s a website issue that is happening because I’ve tried Chrome, Firefox, Edge, and Vivaldi and get stuck on the same page. I couldn’t even login to post here on my PC, had to login from my phone to make this post.

6

That’s very odd. The Roon Community forum uses the Discourse system and is completely separate from the Roon software and its services.

7

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