Unable to start Roon after recent upgrade (ref#W1MIFC)

Geir_Fredheim · April 17, 2024, 5:16pm

Full form submission

What’s happening?

· Something else

How can we help?

· None of the above

Other options

· My Roon software won't start up

Describe the issue

After todays upgrade I am unable to start Roon

DaveN · April 17, 2024, 5:39pm

It will be difficult for support to offer any constructive suggestions if you don’t provide some additional info regarding a) your system (network, endpoints, server device/spec etc), and b) a bit more detail regarding exactly what you mean by “unable to start Roon”.

Geir_Fredheim · April 17, 2024, 5:53pm

Nothing happens when I click on the Roon icon

System info:

DaveN · April 17, 2024, 6:34pm

Have you tried rebooting your computer?

Geoff_Coupe · April 17, 2024, 6:45pm

Have you tried double-clicking on the Roon Server icon first, to start it before double-clicking on the Roon icon to start the client?

Geir_Fredheim · April 17, 2024, 9:49pm

yes, still won’t start

Geir_Fredheim · April 17, 2024, 9:54pm

I do not have a Ronn Server icon

Geoff_Coupe · April 18, 2024, 6:03am

Well, you certainly should have a Roon Server icon on your desktop - a separate Roon Server app has been bundled into the Roon software download since November last year.

I suggest that you go back to the Roon Labs web page for downloads and download Roon for Windows and reinstall it again.

And just to be clear, have you been using the Roon Server on this Windows PC, or is your setup using a Roon Server running elsewhere?

Geir_Fredheim · April 18, 2024, 8:42pm

Download and reinstall worked

system · April 20, 2024, 8:42am

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