Unable to start Roon after updating to 1.8.00943

Support
1

Roon Core Machine

intel nuc 8i7beh2, 16GB Ram, Database120GB, 4TB SSD intern. Rock 1.0 (build 227)

Networking Gear & Setup Details

Router FritzBox 7590, Unifi 1GB network , QNAP Nas, Melco S100 Switch

Connected Audio Devices

Lindemann Source, Chord Qutest (USB Dac)

Number of Tracks in Library

25.000 on Nas
1000 on 4TB SSD (intern)

Description of Issue

Roon Remote didn’t start on iPhone12, iPad Pro and Mac Book Pro 16"
What happens on the iphone when I open roon remote can be seen in the pictures.
On the other devices, the icon will appear immediately and move endlessly.

Dok1
Dok1595×841 22.8 KB

2

Hey @Steen_T_Brode

My apologies for the delayed response and for your wait. Sorry to hear that you had issues with connecting to your Core after the update.

In checking your system diagnostics it looks like you’re up and running again! Can you please send us an update to confirm your current status? If you’re still having issues we’d be happy to jump in and help.

4

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