Unable to upgrade core to 795

Robert_Torz · May 20, 2021, 12:42pm

Core Machine

Macbook Air M1, latest big sur, 8gb

Network Details

Sky WiFi with Google mesh wifi

Audio Devices

Hugo2 Mac system output

Library Size

33000+

Description of Issue

trying to upgrade to 1.8 795 on an M1 Macbook air, latest big sur release. It downloads but then Roon does not relaunch. Launch Roon manually and it starts downloading again.

dylan · May 20, 2021, 1:30pm

Sorry for the trouble here, @Robert_Torz!

Would you kindly use the directions found here and send us over a set of logs using a shared Dropbox link (or any other file sharing service)? Thanks!

Robert_Torz · May 20, 2021, 3:20pm

Sorry, not using dropbox. I will gladly email it to you if you let me have an email address

dylan · May 20, 2021, 4:33pm

Hi @Robert_Torz — You can upload the logs here. Thanks!

Robert_Torz · May 20, 2021, 4:38pm

Done! Thanks

dylan · May 20, 2021, 5:08pm

Hi @Robert_Torz

Can you try installing the update directly from our downloads page?

Robert_Torz · May 20, 2021, 5:20pm

That worked thanks

system · May 22, 2021, 5:20am

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