Unable to update TIDAL music quality. Whenever I click on "improve" and "upgrade the file quality" and them "save the improvements" the files don't change and the "improve" notification comes right back after a few seconds and around and around we go. I even tried to click on each of the upgradeable files individually but same issue. How can I upgrade to the latest highest resolution TIDAL file? Do I really have to manually recreate all my old playlists song by song with all the latest files?
Hi @daniel_gretler,
Thanks for writing in to let us know about this issue. Are the playlists you are trying to improve ones you made in Roon or ones you imported?
If possible, could you repeat the process resulting in the bug you mention, but this time share the specific date, time, and name of the playlist your attempting to update?
From there, our team will enable diagnostic mode for your Roon Server to take a closer look into what might be going on.
Happens to all the playlists, but right now trying to update a Tidal playlist called “soundtracks” and I am trying to update it at 9:50 pm PDT on 8/25/2024. Is this the info you requested?