Unable to Upgrade to 2.0 on Mac

Roon Core Machine

Mac Mini 2020 M1 16GB 1TB
Monterey 12.6

Networking Gear & Setup Details

Connected via ethernet

Connected Audio Devices

Connected via ethernet to PS Audio Bridge II DirectStream DAC

Number of Tracks in Library

3,500

Description of Issue

Unable to to Upgrade from 1.8 to 2.0 on Mac mini. I just get a message stating “there was an error checking for an update.” How can I get Room to update to 2.0? Also my iPad and iPhone already automatically updated to new Roon Remote. So, while I can still access Room 1.8 on my Mac mini the iPad and iPhone apps no longer work.

Open link below and go to the Roon 2.0 download section and download the Roon 2.0 that you need:

Hi @Bob_Wilner,

Thank you for reporting your issue and for your patience in awaiting an official response.

As I look at account diagnostics, I see that you have indeed updated to Roon 2.0. Can you confirm? Is there anything else we can assist with?

Thanks,
Wes

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