Network Setup
· I use my ISP's router alongside a personal router.
ARC Status
· ARC is *Not Ready*
Roon Error Code
· None of these are listed. It simply says "TIMEDOUT" or similar.
System or third-party *firewalls *or *antivirus software* can sometimes block RoonServer from reaching ARC.
·
Try adding RoonServer and its associated processes to the whitelist of any firewalls or antivirus software you have installed, including the Windows system firewall, if applicable.
[You can learn more about firewall exceptions with Roon here.](https://help.roonlabs.com/portal/en/kb/articles/firewall)
Has the status in Roon -> Settings -> ARC changed after adding exceptions in your firewalls and antivirus software for Roon?
ARC is still *Not Ready*
Don't give up yet.
· I'm stuck. I'd like to create a post to ask Roon Community for help.
Describe the issue
I'm unable to use arc
Describe your network setup
Tangerine / NBN