Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
NAS WD MYCLOUDPR2100-Ethernet-Apple Time Capsule
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Mac Mini roon remote, Denon 3500x airplay, apple tv, chromecast
Description Of Issue
Setup ROCK on a new NUC yesterday. I previously had my CORE on my daily mac mini. I have been trying to add the same network shares to the ROCK so I could restore my backup but all I get is “there was an unexpected error: Unexpected error”
I checked again and actually went through the steps to setup again mac mini and the network shares had no problem being added to that.
Do you use the host name or the IP-Address to connect to the NAS? If you use the host name, please try to use the IP-Address instead and see if it works that way.
What is the “Max SMB Protocol” set to? If it’s set to 3 or higher, can you try to set it to a value lower than 3 and check if it works then? Note: Not needed if the change to IP-Address from above already worked.
Great to hear that it worked for you. If there is a possibility to set it to SMB 2 and 3 (omit SMB 1) you should do that. SMB 1 is vulnerable and obsolete nowadays - try to avoid having it active.
