Unintentional multiple file copies

(robert muelle) #1

Core Machine (Operating system/System info/Roon build number)
Nucleus +

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Typical LAN connection.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Lumin DAC

Description Of Issue
The app was manipulated unintentionally to where when importing a file from for example, HD Tracks, multiple copies of the same download, as in 30-40, show up as new music. Why is that and how do I fix it?

(Scott G) #3

Can you post a screenshot of Settings>Storage and a screenshot of the file structure where you store the data?

Usually you are inadvertently saving to the same place, for example you monitor one folder and a second folder which is hidden in the first. For something like this it may be an internal reference to a folder is in your watched folder and it keeps looping back adding the album over and over again.

Once you correct the watched folder structures the problem is solved (if this is the problem).

(Noris) #4

Hi @robert_muelle,

I would concur with Scott here, this issue often occurs when you have two of the same subset of folders in your Roon Settings -> Storage tab. Can you please share a screenshot of this tab by using these instructions to upload the screenshot to this site?

– Noris