Today when I go to check my annual renewal in my profile, I find that it goes from $120 to $150, that is, a 25% price increase.
I think it is something without justification and very exaggerated.
Much to my regret, they can’t treat customer that way, there is nothing that justifies this exhorbitant price increase.
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This price increase came into effect in January 2023, and Danny gave warning of it last November. You are free to think that you are no longer getting value for money, but we were all informed about it a long time ago.
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I am not saying that it was notified or not, outside in January or February 30.
What I am saying is that I have looked at my price when I have to renew, which is now, and it seems outrageous to me.
Those of you who defend a 25% increase just because it was already notified do not have much justification, the increase is still unjustifiable whether it has been notified or not.
Ranting won’t change anything, vote with your wallet.
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eso es, es muy fácil criticar al que expone algo lógico por una subida exagerada que la empresa que lo sube aprovechando el tirón,lo usa para ganar mucho más dinero a costa de los clientes que ya están…
luego cuando las cosas les vayan mal buscaran la ayuda de esos mismos clientes para salvar los problemas…
tengo ya muchos años y he visto empresas de muchos tipos que van muy bien y resulta que en un breve periodo de tiempo pasan a no tener clientes por sus ansias de ganar dinero.
aquí hay un refrán que dice,… pan para hoy , hambre para mañana.
[Moderator edit: added Google translation]
That is, it is very easy to criticize someone who exposes something logical for an exaggerated increase that the company that raises, taking advantage of the push, uses it to earn much more money at the expense of customers who are already there…
Then when things go wrong, they will seek the help of those same clients to solve the problems…
I have been around for many years and I have seen companies of many types that are doing very well and it turns out that in a short period of time they no longer have clients due to their desire to make money.
There is a saying that says,… bread for today, hunger for tomorrow.
crees mal, cada año se ha subido y este año es muy exagerada, un 25%
[Moderator edit: added Google translation]
You think wrong, every year it has gone up and this year it is very exaggerated, 25%
I think „ranting“ was perhaps the wrong word, but Roon won’t be changing their pricing policy because one subscriber is shocked by the increase.
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I’m the person who conducts the price increases.
This was the first time the yearly subscription went up in price. I’m not sure why you think it went up every year. We launched at $119 in May 2015, and it went up to $149 in Jan 2023. In fact, with inflation, you can think of it as going DOWN every year except this year.
The lifetime subscription has increased twice, from $499 to $699 in November 2019 and from $699 to $829 in January 2023. The monthly subscription also increased in January 2023. It was also the first time it went up since its introduction in 2020.
As for justification… Costs related to running the business have increased, and inflation continues to devalue the $ brought in yearly. 2021-2022 had high inflation rates, and the price increase allowed us to stay a healthy business.
It was a pretty standard event late last year, with many companies have similar price increases.
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Es decir la cuota global ha subido de 499$ a 829$ en dos ocasiones, lo que suma una subida del 65% en 3 años.
la inflación en EEUU en el 2021 fue del 4,69% y del 6,5% en el 2022, según datos oficiales, lo que hace un total aprox. del 11,1%, los dólares se revalorizaron con el euro de manera bastante importante, por lo que la subida del 25% además si la pasamos a euros es Mayor y no se justifica nada de lo que se indica.
ninguna empresa hizo esos incrementos de precio del 25% , es una barbaridad y más en Dólares Americanos que es donde se supone que tenéis el negocio.
pero nada que decir , si los clientes actuales están encantados con que se les suba el precio en esos niveles y siguen pagando la renovación sin decir nada, adelante, es más yo se lo subiría a 200$ al año, o 250$, lo que sea para aumentar el beneficio anual.
pero como os digo , conozco muchas empresas que empezaron inflando los precios de esta manera y acabaron muy mal, pero es su negocio y yo no tengo más que decir.
yo de momento me acabo de dar de alta en Audirvana según me ha aconsejado el usuario jim_f en un post de más arriba, pero no acabo yo de ver bien esta política de que los clientes actuales se vayan marchando, porque conseguir nuevos en este mundo tan exclusivo es muy complicado.
por cierto recordad varios correos cuando se decía que la subida de precios de la licencia vitalicia era porque preferían que se pagara una cuota mensual , animando a la cuota mensual, ahora la de por vida vale 829$ y la anual 150$ después de animarnos a no coger la vitalicia en su momento.
un Saludo.
[Moderator edit: added Google translation]
In other words, the global quota has risen from $499 to $829 on two occasions, which adds up to a 65% increase in 3 years.
Inflation in the US in 2021 was 4.69% and 6.5% in 2022, according to official data, which makes a total of approx. of 11.1%, the dollars revalued with the euro quite significantly, so the rise of 25% also if we pass it to euros is higher and nothing of what is indicated is justified.
No company made those 25% price increases, it is outrageous and more in American Dollars, which is where you are supposed to have your business.
But nothing to say, if the current customers are delighted that the price is raised to those levels and continue to pay for the renewal without saying anything, go ahead, in fact, I would raise it to $200 a year, or $250, whichever is to increase the annual profit.
But as I tell you, I know many companies that started by inflating prices in this way and ended up very badly, but it is their business and I have nothing more to say.
At the moment I have just signed up for Audirvana as user jim_f has advised me in a post above, but I don’t quite see this policy that current clients leave, because getting new ones in this world is so exclusive is very complicated.
By the way, remember several emails when it was said that the price increase of the lifetime license was because they preferred to pay a monthly fee, encouraging the monthly fee, now the lifetime license is worth $829 and the annual fee is $150 after encouraging us to do not take life at the time.
all the best.
And at the end of the day, you don’t have to pay it! We all make choices about where we spend our monies.
es más roon desanimaba a comprar la licencia de por vida en múltiples correos y animaba a la mensual, ya sabemos porque, si la hubieramos comprado anual el primer año estaría pagado todo, pero muchos no lo hicimos confiando en lo que ellos nos decían.
[Moderator edit: added Google translation]
What’s more, they discouraged buying the lifetime license in multiple emails and encouraged the monthly one, we already know why, if we had bought it annually the first year everything would have been paid for, but many of us did not do it trusting what they told us.
y eso que tiene que ver con lo que aqui se habla?
ya sé que puedes decidir gastar el dinero en Roon o en un casino de Las Vegas, pero eso no quiere decir que seamos felices con que nos suban el precio de esta manera.
a usted, le parece bien y es feliz?, perfecto.
a mi no me parece bien y lo digo.
[Moderator edit: added Google translation]
And what does that have to do with what is being talked about here?
I know you can decide to spend the money at Roon or a casino in Las Vegas, but that doesn’t mean we’re happy with the price being raised like this.
Does it seem good to you and are you happy? Perfect.
It doesn’t seem right to me and I say so.
No my friend, what is being talked about here is your unhappiness and you are entitled to feel aggrieved. However, I feel that the explanation that I was given last November was sensible and so I pay the price; you have the choice to disagree and walk away, or to take the hit and pay the new price.
Pues perfecto, tú eres feliz con la subida y yo no.
Espero que a todos los que les compras cosas no te suban el 25%, porque vas a ser infinitamente feliz con tantas subidas…
No es mi caso , no tiene ninguna justificación el 25% y como tal me cambiaré de plataforma.
Como hay tantos clientes felices por la subida pues seguirán subiendo precios que es lo que les gusta a sus clientes …
Well, perfect, you’re happy with the increase and I’m not.
I hope that everyone you buy things from doesn’t get a 25% increase, because you’ll be infinitely happy with so many increases…
It is not my case, there is no justification for the 25% and as such I will change platform.
As there are so many customers who are happy with the increase, they will continue to raise prices, which is what their customers like…
You make your choice and others make theirs, no need to insult anyone. Personally, I bought lifetime 3 years ago, the only way to lock in a price with any subscription (if offered)
Farewell, I wish you nothing but happy listening.
to insult? I have not insulted anyone.
Can you tell me any insults that I have written?.
I think it’s probably meant to be sarcastic but it comes across as saying that people staying on roon are foolish ; as they are happy to have all and any services they use have price increases.
Maybe don’t keep repeating that anyone who has no problem with the increase don’t see that there is no justification, let themselves be taken advantage of, are delighted with the increase blablabla
eso es algo que deduces tú sólo, sigo sin ver ningún insulto a nadie.
ahora si alguien se da por aludido, el problema no lo genero yo.
that’s something you deduce on your own, I still don’t see any insult to anyone.
Now, if someone takes it as an insult, I am not the cause of the problem.