Unresponsive Volume Control on Roon Controller (ref#OWG8SP)

Affected Product

Roon

Roon Issue Category

Playback

Description of Issue

Volume cannot be controlled. Slider stays up at the top. I can drag it down but it goes right back up on its own. This Roon controller is useless. I have complained about this six or eight times. No one has provided a fix for this while it has just gotten worse and worse. It is completely useless now. Volume is totally stuck. I would like a refund.

Roon Core Platform

Linux (NAS/SonicTransporter/Antipodes/Ubuntu/etc.)

Linux Core Type

Roon Core Specifications

Antipodes K50 with outboard Antipodes disc drive, 1.5 years old connected to network via hard wire. Controlling this with Surface laptop and Android phone. Same problem with both devices.

Connected Audio Devices

Ethernet

Home Network Details

Ethernet

Hi @Steven_Wallace,

Ben with support here. I wanted to give you a heads up that we have a tracking thread for this issue here:

Any updates will be shared to the thread above, so I’ll go ahead and close out this thread. I realize this is a long-standing issue and our team is aware of its high priority. I hope to have more information to share soon.

Thanks!