Update Required Despite Having Latest Version (ref#3CH3T6)

[R1200CL]

Full form submission

What’s happening?

· I'm having trouble connecting to Roon

What type of connection issue?

· *Some *of my remotes can connect

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Describe the issue

Update required. But I have latest version.

I just updated my sonicTransporter. Roon is working on my Qnap. I can’t connect to my Roon server. And I don’t how to update. I participate in early access program. And have also hooked of for this in SonicTransporter settings.

[Suedkiez (Just a fellow user like you)]

@R1200CL

I participate in early access program.

According to your screenshot, it is enrolled in “production”, not “early access”. In production, 1401 is indeed the latest version (it is 1402 in early access) but I have no idea why it asks for an update. As the SonicTransporter comes with Roon Server preinstalled, did you try asking Small Green Computer who sold it?

[R1200CL]

I have not asked @agillis as I don’t think this is related to SMG.

I’m now trying without Early Access ticked off.

I probably could reinstall Roon server. Not sure. Still I assume Roon like to understand the issue.

[R1200CL]

Did a reinstall. SGC use Roon 1.8. Maybe an issue. But after install, I have the latest version. Problem still the same. Update required.

**Package install in progress...**

04/22/2024 20:21:22 - Installing package RoonServer (this can take some time)...
04/22/2024 20:21:22 - Cleaning up old Roon Server if their is one.
error: package RoonServer is not installed
rmdir: failed to remove '/opt/RoonServer': No such file or directory
04/22/2024 20:21:22 - Installing Roon Server (sometimes this can be slow, wait for it to complete).
Packages for Sonicorbiter 48 kB/s | 27 kB 00:00
Dependencies resolved.
================================================================================
Package Architecture Version Repository Size
================================================================================
Installing:
RoonServer x86_64 1.3-1.fc36 sonicorbiter 8.9 k

Transaction Summary
================================================================================
Install 1 Package

Total download size: 8.9 k
Installed size: 792
Downloading Packages:
RoonServer-1.3-1.fc36.x86_64.rpm 32 kB/s | 8.9 kB 00:00
--------------------------------------------------------------------------------
Total 32 kB/s | 8.9 kB 00:00
Running transaction check
Transaction check succeeded.
Running transaction test
Transaction test succeeded.
Running transaction
Preparing : 1/1
Installing : RoonServer-1.3-1.fc36.x86_64 1/1
Running scriptlet: RoonServer-1.3-1.fc36.x86_64 1/1
Verifying : RoonServer-1.3-1.fc36.x86_64 1/1

Installed:
RoonServer-1.3-1.fc36.x86_64

[R1200CL]

This is my app version:

[R1200CL]

I may have isolated the problem. I’m on a iPad now. Logged in via PC (Remote Desktop).
Now update not required. But now the problem is I can’t log in. Which may be related to I’m on Remote Desktop on an iPad.

No response when tapping login.

Edit. Was able to connect using iPhone to connect to Roon PC server. Got access to this version of Roon after database upgrade. Which is of no help at all.

[R1200CL]

OK. It’s probably solved. Think issue was I was an early access user.
Deleted Roon App on phone , and reinstalled. Have access now both iPhone and iPad.