One would expect a tool to check integrity of the database before the update actually starts. Even Microsoft does a better job at checking the condition of the system before an update. Go figure…
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And not to pile it on, but who releases major software updates the week before a worldwide holiday? I would love to know why this couldn’t hold until Jan, which would have given that much more time for QE/QA.
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And no apology and excuse is it’s our hardware. It’s a joke
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This aspect of the ‘official’ responses to the reported problems I find disingenuous. Of course, hardware problems could in some cases be to blame. But there can be software problems, too. And the software library used for data persistence (LevelDB) has a reputation for having bugs that can cause data corruption. So no cause can be simply ruled out. Having read through many threads and posts it seems to me that those affected are users of any supported platform—yes, there are affected ROCK users, too. There are users with servers set up not so long ago. Others have been running on the same hardware for several years.
I myself am lucky not having been affected, despite very frequent power cuts and operating without UPS. Until now, my 18 months old Roon server has resisted corruption.
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Just like to add my voice to Roon fails to work after update, running on nuc I5 with RoPieee and Google endpoints. Is there fix in the works?
Well … I tried backups… no luck there… there is a problem with your database despite going back more than a year. So starting fresh I now have no audio devices. Now what??
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Build 882 has just been released.
Try downloading it and see if it helps on your setup
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Hi all, we just release Build 882 that fixes a few issues affecting some folks in this thread. Please read the release notes for more details!
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worked for me. thx for the update!
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On a fresh install I see no audio devices. Everything appears fine though and any remote devices connect but no audio devices there either. When I shut roon down and restart I;m back at the same place. There was an issue loading your database.
Can you confirm you’re updated to 882 in Settings > About?
Why did I have to browse to find this? Anything like this related to this 880 disaster should go by email to every user and be featured and highlighted on the community/web page
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If you’re talking about “Facebook,” a lot of us wouldn’t get near that. Otherwise, what community web page are your referring to?
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Build 882 works seemingly OK now on my Windows 7 box. I was able to restore fresh and see audio devices. I went and restored my last database backup under 831 and seem to have gotten back everything (except the local WSAPI audio - I had to set it up again, but it was there /to/ set up).
Just played a song. I don’t know if everything’s back right, but much better so far. Thanks for working this issue!
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Latest update 882 seems to have fixed my issues, thanks
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just got an update and it seems my issues are resolved… even restored a backup … fingers crossed
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Hi,
Same problem with the 882 : i restored a databse and after : 0 albums, 0 artist…
Will
The new version solved my problem (Roon stuck at the pulsating Roon logo) as well.
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Same issue stays with build 882, empty library and no devices, failed to load database after backup restore.
I’ve just lost years of database updates. Utterly ridiculous.
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