Ben here with the support team, thanks for writing in, and welcome to the community! We’re excited to have you here and look forward to helping you through your issue.
Before digging in, I wanted to get a status update on this issue as it’s been a week since your last post. Are you still running into playback issues? If so, let’s look at simplifying your audio chain to your DAC to better test things.
With that, are you able to try playing audio from other devices?