Upgrade to Sequoia 15.0 has severed linkage to library on network

Support
1

My Mac Mini with Roon installed can’t see my Melco N-100 based library on my network as it could before the upgrade to Sequoia 15.0. Any thoughts why? Thanks!

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2

Check all around the forums - it’s likely just something you need to check in your Mac’s firewall settings. Ensure all Roon software is allowed.

3

Thanks, turning off the firewall didn’t help. I’ll see about ensuring the Roon software is allowed…just need to figure out how.

4

Same issues. Sequoia has made Roon unusable.

5

Tried this, with reboots, Roon is non-functional on Sequoia

6

@Rick_Rummler @Chris_Lischy Try this:

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7

Thanks, I greatly appreciate the suggestion, but it didn’t solve the problem.

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8

Have you tried switching off “private Wi-fi address” in wifi-settings? It was a suggestion by someone on this forum. This plus allowing Roon full access to HD (in privacy settings) worked for me (even having all my players hardwired) to fix Roon not “seeing” my players and playback suffering from continuous “stutter”

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9

Thanks for the suggestions. I hadn’t tried either. Unfortunately, they didn’t solve my problem. Thanks again.

10

Have you had any success getting Roon back on line with Sequoia? I had hoped that Apple’s recent release of Sequoia of 15.0.1 might solve the issue, but it didn’t. I’m now hoping an update to Roon solves the problem.

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11

Turn off private cloud relay / privat WiFi

Restart router

12

Same hope, same result - Roon is not working with Sequoia

13

This did not make any difference. Thanks though.

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14

I sure hope the Roon Central team is working on a patch to make Roon compatible with Sequoia 15. I’ve been weeks without access to my music library and it’s killing me!

15

I moved this thread over to Support because so far it has been in Roon Software Discussion, which isn’t usually monitored by Roon’s official support and the user ideas haven’t helped.

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16

Hey @Rick_Rummler,

Sorry to hear you’re still having issues with Roon on the new Sequoia update!

Could you better describe your network topology, and how your Roon Server / Melco are connected?

As a next step, could you temporarily disable your mac Firewall along with any other third party antivirus software on the Mac, and reproduce the error in attempting to connect via your network share to the Melco?

After that, please write down the date and time, and then please use the directions found here and send over a set of logs to our File Uploader? Thank you! :pray:

17

I’ve just had my endpoints disappear as well on Mac OS 15.1 … turned my VPN connection on and they are all back.

Turning firewall on/off or cloud relay on/off didn’t do anything this time.

I use NordVPN set to fastest connection and works like a charm

18

Thanks @benjamin for the offer to help! My set-up is very basic. I’m using a Mac mini 2023 with Apple m2 chip to host my RoonServer. My music library lives on a Melco N-100. The Mac mini and the Melco are connected via my LAN and have priority signal access.

I disabled the mac Firewall as suggested and anti-virus software. I then attempted to locate the Roon Logs per the directions so I could copy and upload, but struggled to locate a folder named as described. However, I believe I inadvertently opened the logs for Roon, RoonServer and RaatServer in the process and found a common entry in all 3 - “The default interactive shell is now zsh. To update your account to use zsh, please run 'chsh…”. Could this be the source of my problems?

Thanks again for your help!

19

Thank you @Suedkiez for moving my thread to a better channel! I’m thrilled that @benjamin has already responded!

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20

Hey @benjamin it looks like my problems are solved now. Changing the interactive shell to zsh caused all of the endpoints to reappear. I still couldn’t access the music library on the Melco but I noticed that the network location of the Melco was off by 1 (ending in 176 vs. 175). I added the new folder location and deleted the former and now the library is loading in Roon. Was it by chance that neither of these were factors before the upgrade to Sequoia 15, but were after? I don’t know, but thanks for inspiring me to poke further for solutions.

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